Start here
One account. Know your wallet.
Connect a supported Solana wallet. Keep track of the account and wallet you use when you return.
Choose how to sign in.
- Connected wallet
- Choose a supported wallet in the sign-in dialog. Unlock it in its own app, connect, then approve the separate sign-in request if prompted. Connection and sign-in are different steps.
Keep the same account when you return.
Return with the wallet you used before. If you already have an email account, use your existing session. If you lose access, contact the Help Center before adding funds through a different wallet. Check the wallet address shown in Profile before adding funds.
Why am I being asked to sign again?
Your session or wallet connection may have expired. Read the request before approving it. A sign-in request is different from approving a transaction.
Wallet access and recovery.
For an external wallet, use that wallet application’s own backup and recovery tools.
If your account offers Export wallet, open it from Profile and complete the verification shown. Continue in your wallet’s Privacy and security settings. Availability depends on your account and wallet type.
If you cannot sign in.
- Check that you are returning to the same account.
- Unlock your wallet and check any pending connection request.
- Use the help center if the problem continues. Do not create another account just to recover a missing balance.